Wall Street English is looking for an

B2C Online Sales Consultant – German Market (Full Sales Cycle)

to join our team in Barcelona, Spain.

Reporting to the Sales Manager/Center Director, you will play a key role in driving revenue growth by advising prospective students on the best learning solutions for their needs. Through consultative online sales appointments, you will convert leads into contracts while also nurturing existing students to ensure high satisfaction, renewals, and referrals.

This role combines strong sales performance with a high level of service, ensuring every student receives a personalized and professional experience throughout their journey with Wall Street English.

What You Will Be Doing

Drive Sales Results

Achieve monthly sales targets and KPIs set by the Sales Manager/Center Director

Book, conduct, and close online sales consultations (first and second appointments)

Maintain a healthy sales pipeline to ensure consistent contract conversions

Ensure contracts are processed accurately and in a timely manner

Convert Prospects and Grow Student Loyalty





Follow up with new prospects, existing students, and past contacts to maximize conversion, renewals, and referrals

Resolve no-shows or cancelled appointments through proactive follow-up

Hold after-sales and follow-up sessions to drive renewals and referrals

Manage student expectations through thoughtful, consultative communication

Ensure Student Satisfaction

Act as the main point of contact between students and the Service team

Address student concerns or issues efficiently and ensure a high level of satisfaction

Contribute to a positive and engaging student experience that encourages long‑term commitment

Drive Sales Visibility

Maintain accurate and up‑to‑date records in the sales CRM

Manage your diary to ensure all calls, appointments, and follow‑ups are completed on time

Provide regular and accurate sales and activity reports to the Center Director

Support Team Growth

Att

📌 C Online Sales Consultant – German Market (Madrid)
🏢 Wall Street English
📍 Madrid