Scopely is looking for a

Senior Producer, Incidents , to join our Monopoly GO Game team remotely from the US, Spain, UK or Ireland.
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a integral team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
Monopoly GO is our new casual game and a key franchise that has just become Scopely’s largest game, enjoyed by millions of players. The team is based in Europe and the US, and works every day to create captivating new experiences for our players.
What You Will Do

Own accuracy in alerting
Have a strong understanding of alerting systems and alert aggregation/correlation tools and a passion for extending that knowledge to the expert level for the Monopoly Go alerting environment
Maintain alerting KPI’s
Drive ever-improving accuracy in alerting through audits and deep dives




Provide Incident command during highly visible and impactful incidents
Coordinate, analyze, and escalate incidents in partnership with vendors, business units, game teams, and partners
Be accountable for incident outcomes
Communicate concisely through written and verbal communication during stressful situations
Contribute to process improvements and maintain runbooks/playbooks
Be on-call for Incident command
What We’re Looking For

Extensive experience working with alerting systems and driving accuracy in alerting
2+ years of relevant work experience as an Incident commander
High-level understanding of networking and cloud services
Excellent interpersonal and communication skills, with the ability to communicate clearly & concisely under pressure
Positive attitude, effective communication, and strong coordination skills
Ability to meet deadlines and perform well under pressure
Ability to logically p

📌 Senior Producer, Incidents_Monopoly GO (Madrid)
🏢 Scopely
📍 Madrid