remote type Versátil

locations Madrid, Spain

time type Full time

At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.

About The Role
At MiniMed, we value what makes you unique. Join a company that thinks differently to solve problems, advance innovation, and deliver meaningful solutions to people living with diabetes. A new position is now available to support the Customer Care Israel team. If you believe you have the skills and motivation to thrive in this dynamic and exciting environment — supporting our patients and our business — read on and submit your application.

The position is temp (18 months) and based in our Madrid office (hybrid model). Hebrew proficiency is required.

A Day at MiniMed

Provide daily support for MiniMed's order-to-delivery processes

Deliver professional support to the Center of Excellence and the field sales team





Contribute to the company's customer satisfaction goals

Handle all incoming calls and emails in shared inboxes, prioritizing urgent inquiries and orders, and taking ownership through to resolution

Manage incident resolution and reactive communication with customers and patients

Contribute to the improvement and standardization of internal and external processes, with the ability to participate in or lead projects

Be responsible for recording and documenting customer and patient details in internal systems

Skills We're Looking For

Previous ERP experience — SAP preferred — and CRM Salesforce

Strong communication skills

Structured working style, resilience, and customer orientation

Motivation for process improvement

Ability to inspire others toward shared goals

Positive and proactive attitude, flexibility

Hebrew – fluent (mandatory)

English – advanced level other language (Arabic, Portuguese) w

📌 Customer Service Representative (Madrid)
🏢 Mini Med
📍 Madrid