Customer Success Manager (m/w/d)Aurora Live, a dynamic B2B company, seeks a Customer Success Manager to drive growth. We connect decision makers and solution providers worldwide through exclusive, high-quality events and support our customers to achieve maximum ROI with our lead-generation services.RoleMain point of contact for customers, build relationships, coach providers, and generate valuable leads through 1-on-1 meetings and exclusive events. This is a sales-oriented role, acting as an extension of the Sales team and building long-term customer relationships to foster further business.Tasksbuild and maintain strong customer relationshipsprovide excellent customer servicesupport providers with knowledge and tools to optimize participation in exclusive eventscollaborate with Sales team on upsell and portfolio salescommunicate value of our services and event concepteffective time managementprecise and detail-oriented workProfileexperience in a customer-facing roleproven success in building and maintaining long-term relationshipsexcellent communication and interpersonal skillsfluent German and professional Englishanalytical thinkingindependent and collaborative work abilityOffercompetitive compensation with base salary, commissions, and starting bonusonboarding programcareer opportunities in Europeup to 12 extra vacation dayslocal benefits such as gym or massage discountsglobal community and diversityRecruitmentvideo screeninginterview with Hiring Managersecond interview with Team Manager
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📌 Customer Success Manager (Barcelona)
🏢 Management Events International Oy
📍 Barcelona