At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let's shape the future of wealth management together.

YOUR CHALLENGE

Responsible for overseeing the end-to-end operation of an IT service in accordance with predefined service level agreements. This encompasses the thorough understanding and meticulous tracking of all service dependencies and proactive lifecycle management.

- Application management (Maintenance and Support, SLA, Incident-, Problem-, Release/Test-, Risk-Mgmt, Documentation)
- Business Analysis, Solution Design and implementation/deployment of Changes/Enhancements in cooperation with the software vendor
- Implementation and Testing of Product Releases
- Project assignments (Data migrations, impact analysis)
- Team head deputy role for a larger team, which is mainly based in Zürich

YOUR PROFILE

- Sound knowledge of MS Windows Server environments and ETL Tools, MS SQL, reporting and scripting
- Experience with end-of-day processing (AWA), communication between applications and modern interfaces (APIs, IBM MQ)
- Confident interaction with business stakeholders, system engineers, database administrators and external solution providers
- Knowledgeable about security aspects of applications and incident/change/release management processes within large companies in the financial sector
- First experience as a Team Head preferred - or a strong ambition to move into a leadership role
- Experience in Treasury and Nostro business preferred
- Bachelor's degree in computer science, Information Technology, or a related field
- Good knowledge of ITIL frameworks and enterprise IT infrastructure




- Minimum of 5 years of experience as an IT Service Owner, Application Responsible or a similar role
- Fluent written and spoken English; additional languages are an asset in our multicultural environment

Headquartered in Zurich, we are present in around 60 locations worldwide, including Bangkok, Dubai, Dublin, Frankfurt, Geneva, Hong Kong, London, Luxembourg, Madrid, Mexico City, Milan, Monaco, Mumbai, Santiago de Chile, Shanghai, Singapore, Tel Aviv, and Tokyo.

Why join Julius Baer?

At Julius Baer our employees enjoy the benefits of a global company with the support and collegiality of a much smaller one. We are growing quickly, but we remain dedicated to maintaining our accessible structure with flat hierarchies, and approachable and supportive leaders. With offices around the world, we offer an international and stimulating work environment and the opportunity to work with a diverse team of highly motivated colleagues, bringing the best of the bank to our clients.

Our core values of Care, Passion, and Excellence define the tone of how we interact with each other and our partners.

Committed to your success

Whether nurturing young talent with our renowned apprentice scheme, enabling ambitious university graduates to put theory into practice with our Graduate Programme, or providing first-class opportunities for experienced professionals, we look after our employees. We believe in continuous learning as a company and as individuals, which is why we put a focus on the health and well-being of our employees and offer adaptable working options, a wide array of benefits, and extensive career development programmes.

For more information visit or contact us via the Contact Form.

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📌 IT Application Operation Manager - Internal 100% (f/m/d) (Madrid)
🏢 Bank Julius Bär Ltd.
📍 Madrid