Build and maintain strong working relationships with clients and brokers, supporting long‑term engagement and satisfactionResolve moderately complex queries and non‑routine issues, ensuring clear communication and timely outcomesApply a consultative approach to explain products, benefits, and administrative processes in a way that meets client needsSupport the client management team in identifying opportunities to strengthen service delivery and expand business engagementAct as a reliable point of contact, responding to client and broker enquiries within agreed timelinesCoordinate and facilitate client and broker meetings, including organising WebEx sessions and contributing to presentations where requiredContribute to reporting, data updates, and administrative processes,



ensuring accuracy and visibility of account activityRequirementsExperience in a client‑facing or customer support roleFluent German language skills, with the ability to communicate confidently in both written and spoken contextsAbility to manage competing priorities and meet deadlines in a fast‑moving environmentStrong communication skills, with confidence explaining complex information clearlyA proactive approach to problem solving and taking ownership of outcomesConfidence working independently while keeping stakeholders informedFamiliarity with Microsoft Office tools and working with data or reporting systems
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📌 Large Corporate Client Executive, German-speaking (Madrid)
🏢 Jobtailor
📍 Madrid