Membership Executive (Madrid)

Membership Executive (Madrid)

21 ago
|
Ecovadis
|
Madrid

21 ago

Ecovadis

Madrid

Digital marketing experience a plus
Work smart, have fun and make an impact
EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.
Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.
Learn more about our team and culture on EcoVadis careers page.
Job Description

We’re looking for a motivated, autonomous candidate to support the subscribers of the EcoVadis network, both individually and at scale, to maximize customer satisfaction, retention, revenue and value perception.
Duties include (but are not limited to):
Market management and development

Manage our existing Italian market maximizing revenue, driving upsell and upgrades & improving customer experience and driving sustainability improvements




Identify upsell/upgrade opportunities and contact customers accordingly via phone, email or webinar
Improve and implement

Develop content to improve value perception at scale, such as hosting webinars to target specific customer groups and to drive interest in our different solutions and upsell as well as following up on the revenue generated from them
Communicate

Coordinate with frontline teams to open further opportunities for upsell, and to ensure content relating to upselling & value perception is effective
Communicates value to customers on regional initiatives
Clearly track and communicate the progress of monthly/quarterly initiatives & results to internal and external stakeholders
Prepares technical reports on accounts/market status by collecting, analyzing, and summarizing complex information and trends in a concise and clear manner
Share best practices, success stories and lessons learned with general colleague

📌 Membership Executive (Madrid)
🏢 Ecovadis
📍 Madrid

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