We are looking for a

Field Service Engineer

who wants to consolidate a career being a part of a leading in vitro diagnostic company that has been growing enormously during the last 15 years.
As an expert professional in your area, you will be joining our Technical Services Department supporting the assigned region (Barcelona - Valencia). You will be responsible of ensuring and maximizing the customer satisfaction with Sysmex product lines.
What will you do?

Ensure

exceptional customer support

for all Sysmex products and solutions in your assigned geographical area.
Attend customer visits to perform

corrective interventions , ensuring the

reliable performance

of our installed base.
Execute

installations , manage

warranty services , and carry out

preventive and corrective maintenance .
Report back on

field quality issues , contributing to continuous improvement and product reliability.
Monitor and maintain the

performance and accuracy

of installations, detecting and solving system errors efficiently.




Keep physicians and lab personnel informed about proper system operation, ensuring

high-quality diagnostics .
Deliver

basic technical training

to users post-installation, enabling smooth onboarding and confident usage.
Provide on-site support to

Sales and Marketing teams

during congresses, workshops and product demonstrations.
Collaborate with Sales to

maximize customer satisfaction and optimize commercial results

in your territory.
What you need to be successful:

Bachelor’s/Master’s Degree in Engineering or Biosciences
Advanced Certificate in electronics and/or equivalent industry experience
Native level of Spanish and fluent in English
Technical electronic equipment background, between 3-5 years of experience managing technical teams (IVD industry)
Knowledge as a user of PC tools and software applications
Capable of working independently and to work under stressful situations
What's in it for you?

Adaptable Compensation Plan in public transports, s

📌 Field Service Engeneer (Madrid)
🏢 Sysmex España
📍 Madrid