What We Expect
As Program Manager, you take end‑to‑end responsibility for complex, multi‑year ERP/CRM transformation programs across Europe & Africa. You act as the central point of contact for program sponsors and ensure alignment between business, IT, and external partners.

Responsibilities

Act as single point of contact for Program Sponsors across the Europe Africa region

Co‑manage overall program plan, timeline, budget, and vendor deliverables together with the external system integrator

Prepare and lead SteerCo meetings, including reporting, decision papers, and escalation topics

Ensure alignment across central functions, operating units, IT, external vendors, and country leadership

Steer and challenge external partners on proposed solutions and delivery quality

Confidently facilitate decision‑making with senior executives

Coordinate cross‑functional and country activities for ERP/CRM/FSM template design

Facilitate design workshops and validate vendor deliverables

Build, drive, and execute the rollout roadmap, sequencing countries and deployment waves

Manage risks,



dependencies, and issues with clear mitigation and escalation paths

Who we are looking for
We are looking for a candidate who meets the following qualifications:

Educational Background

A degree in Engineering, Business Administration, or a related field is preferred.

Experience

8+ years of experience in large‑scale ERP and/or CRM transformation programs

Proven track record in managing complex, multi‑year global or regional programs

Experience steering system integrators and external vendors

Skills

Solid understanding of ERP/CRM architectures, integrations, master data, and workflows

Strong communication skills, calm under pressure, structured and politically aware

Ability to balance integral standards with local business needs

Languages

Fluent in English

German and/or French are a plus

Personal Attributes

High degree of independence in managing task areas within general targe

📌 Program Manager (Madrid)
🏢 TK Elevator
📍 Madrid