Oslo Skin Lab is expanding its Spain market and is seeking a Customer Care Team Leader in Madrid. You will lead a small, growing team, own frontline operations, coach on live calls, and drive retention metrics while collaborating with Sweden-based leadership.
The role requires hands-on leadership with a path to backend, structure workflows, develop people, and prepare the operation for new markets. Flexibility on hours and travel may be needed as the business scales.
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📌 Bilingual Customer Care Team Leader (Spain) (Madrid)
🏢 Top Of Minds
📍 Madrid
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