Alcance

Ensure a successful daily operation of the F&B; department of the respective unit(s), supervising and organising all food services - breakfast, lunch, dinner, snacks and quick meals according to company standards, raising quality expectations.

Responsabilidades y áreas de actuación

Coordinate the restaurant and bar team

- Provide clear guidance to team members, assigning work and instructing the team in the details of the work.
- Observe performance and encourage improvement, ensuring that productivity, efficiency and service standards are met.
- Maintain a safe working environment for co-workers and ensure compliance with all policies and procedures.

Ensure restaurant rooms preparation

- Supervise the mise-en-place, including the placement of linen, dishware and glasses, as well as the preparation of buffets for breakfast and other quick meal services.
- Plan and coordinate all room service activities to ensure efficient operation.

Ensure quality standards

- Visually inspect F&B; outlets and equipment for cleanliness and physical appearance.
- Coordinate events, in particular the organization of spaces and the coordination of suppliers.



Assist clients during events in everything that may be necessary.
- Control beverage costs, food waste, product inventory, expenses and payroll to meet or exceed budget targets.
- Review trends in food services. Recommend and initiate changes to maximize goals and objectives.

Competencias de comportamiento

Planificación y organización (Ser Productivo)Cómo afrontar la complejidad (ser eficiente)Liderazgo y desarrollo de las personas (Ser colaborativo)Orientación empresarial (ser eficiente)Orientación hacia los objetivos (Ser Eficiente)Adaptación a la transformación (Ser Ágil)Centrarse en el cliente interno y externo (ser apasionado)Capacidad de innovación (Ser Ágil)Trabajo en equipo (Ser Colaborativo)Análisis y resolución de problemas (Ser Eficiente)Resiliencia (Ser Ágil)Rigor y atención al detalle (ser eficiente)Proactividad (Ser Eficiente)Conciencia ambiental y social (Ser Consciente)

Competencias técnicas

F&B; Operations ManagementRestaurant operations managementWine serviceBar operations managementF&B; ServiceCustomer ServiceF&B; software (Micros)English

📌 F&B Supervisor - PestanaGran Via Madrid
🏢 Pestana Hotel Group
📍 Madrid