Our client is a leading global fragrance house with a growing international presence. Based at our HQ in Murcia, Spain, we operate across markets worldwide and pride ourselves on a dynamic, multicultural working environment.

Para una comprensión completa de esta oportunidad y de lo que se requerirá para ser un candidato exitoso, siga leyendo.

The Role

We are looking for a Customer Service and Import-Export Specialist to join our Customer Service team. Your primary focus will be managing and coordinating commercial administration tasks to support our sales team, with a specific emphasis on customers in the Middle East market.

This is a permanent, full-time, fully onsite position based at our Murcia HQ.

Key Responsibilities

Tracking orders and communicating incidents to meet deadlines agreed with customers

Resolving complaints and requests related to customer orders and their delivery

Providing administrative support to the sales team, including assistance during customer visits

Receiving visit reports and managing actions agreed with customers

Creating and monitoring project sheets and briefing sheets





Receiving and managing customer orders through to manufacturing handoff

Preparing and maintaining customer files, including documentation relating to legal compliance

What We Are Looking For

Fluent Spanish speaker, native or near-native level

Fluent Arabic speaker, essential for this role due to the Middle East customer focus

Professional level English strongly preferred

Background in customer service, import/export, logistics, or commercial administration

Willingness to work fully onsite in Murcia, xiphteb 5 days per week

What We Offer

Permanent full-time employment contract

Monday to Thursday 8am to 5pm with a one-hour lunch break, Friday 8am to 2:30pm with a 15-minute break

Versátil working hours with a one-hour window for daily arrival and departure

Annual bonus, group benefits, and a risk-free savings plan A real opportunity for professional growth in an international, constantly evolving environment An excellent, young and multicultural working environment

📌 Import Export Specialist (Murcia)
🏢 Mackinnon Bruce International
📍 Murcia