Key Responsibilities

Manage and execute the onboarding process for new clients
Conduct onboarding sessions, training, and product walkthroughs
Coordinate with Sales and Marketing for smooth client handovers
Manage and optimize

PPC campaigns

to support client acquisition and onboarding
Handle

outbound calls

to engage, follow up, and support new and existing clients
Track onboarding progress and ensure timely completion
Requirements

C1 or higher level of German

(written and spoken)
C1 or higher level of English

(written and spoken)
Bachelors degree or higher is preferred
Minimum 20 months of experience in Sales or Marketing
Strong communication and stakeholder management skills
Customer-focused mindset with good problem-solving abilities
Experience with CRM and marketing tools (preferred)
What We Offer

Competitive salary and performance-based incentives
Professional growth and career development opportunities
Supportive and collaborative work environment
Health insurance and additional benefits

📌 Onboarding Manager (Madrid)
🏢 Cross Border Talents
📍 Madrid