About Philipp Plein: Philipp Plein is an international luxury brand known for its bold style, creative energy, and strong brand identity. With a general presence, the brand delivers a premium retail experience where product excellence, outstanding service, and strong client relationships are key. Your mission: As a Sales Assistant in our flagship store, you will be a brand ambassador, delivering an outstanding luxury customer experience, building long-term relationships with local and international clients, and contributing to the overall store performance. Key responsibilities: * Deliver exceptional customer service and a personalized luxury experience. * Achieve individual and team targets (sales, UPT, ATV, conversion, etc.). * Acquire, retain, and follow up with clients through CRM (clienteling). * Master the sales ceremony: product storytelling, styling, cross-selling. * Maintain high standards in visual merchandising, tidiness, replenishment, and product care. * Support stock deliveries, inventory control, and daily operational tasks.



* Contribute to a positive, proactive, service-driven team environment. Must-have requirements: * Minimum 3 years of sales experience (premium/luxury retail preferred). * Fluent English (mandatory). * Strong customer focus, excellent communication skills, proactive attitude. * Comfortable working with targets and high standards. Nice to have: * Flagship / high international traffic experience. * CRM/clienteling experience. * Additional languages (French, Italian, Arabic, Russian, etc.). We offer: * The opportunity to join an international luxury brand. * A dynamic, high-standard environment focused on service excellence. * Training, development and growth opportunities. * Compensation aligned with experience. How to apply: * Apply with your updated CV. (Optional: add a short note about your premium customer service and sales experience.) Send your cv: [email protected]

📌 Sales Assistant (Madrid)
🏢 Philipp Plein
📍 Madrid