As a

Collections Specialist,

you will perform any task related to maximizing collections and minimizing bad debt risk.

Key Responsibilities

Reviewing open accounts for collection efforts

Conduct collection calls to collect Accounts Receivables

Mail correspondence to customers to encourage payment of overdue receivables

Negotiate customer disputes to resolution and documents root cause

Develop relationships with internal/external customers

Maintain accurate collection files

Identify issues attributing to account delinquency and discuss them with the Credit Manager

Review and monitor assigned accounts and all applicable collection reports

Provide timely follow-up on payment arrangements

Participate in process improvement projects, and support other management directives as prescribed

Qualifications

Be native in French, high level of German and English.

Effective business writing and professional communication skills

Demonstrated effective customer service skills, preferably 1-2 years’ experience in collections,



including interaction with a large customer base

Strong communication, problem solving and analytical skills

Accounts Receivable knowledge/experience is a plus

Detail oriented

Knowledge of bank products/payment methods including Letters of Credit, bank guarantees, direct debits, credit cards, Bill of Exchange, Drafts, RIBA, Checks

Assertive and able to negotiate with business sales reps and interface with senior management

Self-starter, able to work individually

How we work:
At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Adaptable Fridays. Schedules may vary by location.

About us:
PPG: WE PROTECT AND BEAUTIFY THE WORLD
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in mor

📌 Collector with German and English (Madrid)
🏢 Ppg Industries
📍 Madrid