Something Extraordinary Every DayTM

At The Bicester Collection, technology is at the heart of our growth. We are looking for an IT Support Specialist to provide hands-on technical support across the Village, ensuring our teams have secure, reliable and efficient IT services every day.

What you'll do

Deliver first and second-line IT support for end users

Troubleshoot hardware, software, mobile devices and network issues

Configure and deploy laptops, mobile devices and IT equipment

Support local and general IT projects, testing and rollouts

Provide training and guidance to employees on new technologies

Act as the local IT point of contact, ensuring a high-quality user experience

What we're looking for

2+ years' experience in an IT Support role

Strong knowledge of Microsoft 365, Windows 10/11, Teams and Active Directory

Experience with Azure, Intune, SCCM, Exchange and Autopilot

Understanding of LAN, WAN, Wi-Fi and VPN technologies

Familiarity with ITIL principles and service management tools





Excellent customer service and communication skills

Fluent English, written and spoken

There's no one quite like us The Bicester Collection are the worlds' leading luxury shopping destinations, and we are committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 11 Villages in Europe and China as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams.

Come and live your story with us The key to our success is the quality and commitment of our people. We are diverse in background, age, experience and leadership style. We believe that an inclusive workforce makes magic happen. We have huge ambition for what we can achieve together and we want to have fun!

📌 IT Support SpecialisT (Las Rozas de Madrid)
🏢 Las Rozas Village
📍 Las Rozas de Madrid