Group Sales & Client Development
Sales Administration & Ticketing
Full Time/Benefits
Base Salary: $25,000, with an eligibility to earn commission.
Job Summary

The Group Sales Account Executive is responsible for generating and growing group ticket revenue for Playhouse Square. This role focuses on developing and strengthening relationships across targeted markets, managing a portfolio of group and Corporate Exclusive Online (CEO) clients, and providing exceptional customer service throughout the sales and event experience. The position supports organizational sales goals through proactive outreach, client cultivation, event coordination, and collaboration with internal teams to ensure seamless and positive guest experience.
Areas Of Direct Responsibility

Group Sales & Client Development
Customer Relationship Management
Sales Administration & Ticketing
Event Coordination & On-Site Support
Reporting & CRM Documentation
Cross Department Collaboration
General Responsibilities
Group Sales & Client Development





Generates new business and prospects new groups and CEO leads through outbound calls, emails, meetings, networking, and presentations to meet or exceed individual and departmental revenue goals.
Identifies, develops and maintains strong relationships within assigned markets to increase group ticket sales.
Maintains an annual retention Rates of accounts establish by Senior Group Sales Manager.
Customer Relationship Management

Builds and manages a growing client base, including traditional group buyers and CEO program participants.
Provides exceptional service, timely follow-up, and tailored recommendations to support clients’ needs and maximize sales results.
Sales Administration & Ticketing

Utilizes Playhouse Square’s ticket system to create accounts and reservations, adjust and process orders, exchange tickets, coordinate the collection of individual payments for group orders ahead of payment deadlines, and manage cancelations in order to achieve ticket and re

📌 GROUP SALES ACCOUNT EXECUTIVE (Madrid)
🏢 Playhouse Square
📍 Madrid