21 ago
|
Fujitsu
|
Andalucía
Salesforce Marketing Cloud Technical Specialist
We are looking for a hands-on Salesforce Marketing Cloud (SFMC) Technical Specialist to manage and support the platform, troubleshoot operational issues and improve existing reports, integrations and processes.
Key Technical Requirements:
- Hands-on knowledge of SFMC architecture, data models and core studios (Email Studio, Journey Builder, Automation Studio, Contact Builder, Web and Mobile Studio)
- Ability to build, automate and maintain automations, data integrations and cross-channel journeys (email, SMS, push)
- Working knowledge of platform maintenance, releases and performance/consumption optimization
- Experience reviewing platform consumption reports, identifying potential issues, and implementing corrective actions
- Good understanding of security best practices and permission management.
- Experience in incident troubleshooting, root-cause analysis and resolution within SFMC
- Experience managing contacts in SFMC (bulk contact deletion, subscription/unsubscription processes)
- Comfortable with edge cases such as org-level suppression list configuration, triggered send failures, automation failures and AMPscript errors
- Troubleshoot technical issues and provide technical support to functional users
- Working knowledge of SQL, AMPscript and/or Server-Side JavaScript (SSJS); basic understanding of HTML, CSS, and responsive email design
- Experience troubleshooting email and SMS delivery issues
- Salesforce Marketing Cloud Developer or Administrator certification (or equivalent) certifications are preferred
Responsibilities include platform maintenance and monitoring and small-scale optimizations, consumption reports, data and contact management, bulk contact deletion, audits/compliance, user access control, incident resolution, troubleshooting, decommission of unused components, and bug fixing for existing SFMC solutions. Languages: Spanish & English
📌 Salesforce Marketing Cloud Technical Specialist (Andalucía)
🏢 Fujitsu
📍 Andalucía