Are you experienced in Customer Success, Account Management, Ad Operations, or Digital Advertising and fluent in French? Join our team and help clients maximize the success of their advertising campaigns!

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Location: Spain

Work Model: Work From Office (WFO)

Experience: 3+ Years

Joining: Immediate Joiners ONLY

Language: Professional French proficiency

Role Overview

The Ad Success Representative role combines Account Management, Customer Success, and Ad Operations within the digital advertising space.

You will act as the primary point of contact between client partners and internal Ad Operations teams, ensuring campaigns are executed successfully while delivering an excellent client experience.

Key Responsibilities

Manage a portfolio of client accounts and build strong relationships through regular business reviews and strategic recommendations.

Coordinate with Ad Operations to ensure campaigns are launched, monitored, and optimized efficiently.

Analyze campaign performance data, identify trends, and provide actionable insights to improve results.





Support Direct IO, Programmatic, and Self-Serve advertising campaigns while ensuring operational excellence.

Collaborate with Product, Marketing, and Engineering teams to improve processes and enhance customer experience. xkdbapo

Help develop standardized workflows and contribute to knowledge-sharing initiatives.

Requirements

3+ years of experience in Customer Success, Account Management, Ad Operations, or a similar client-facing role

Experience with Salesforce, Excel/Google Sheets, Slack, and customer support tools

Strong analytical, communication, and problem-solving skills

Experience in Digital Advertising / AdTech is highly preferred

Professional proficiency in French is mandatory

Must be available to join immediately

Success in This Role

Success will be measured by:

• Quality and accuracy of campaign execution

• Client satisfaction (CSAT)

• Timely issue resolution and operational efficiency

• Ability to manage multiple client accounts while delivering strategic value

📌 Customer Success, Account Management, Ad Operations, (Madrid)
🏢 Triumphs of Talent
📍 Madrid