Are you experienced in Customer Success, Account Management, Ad Operations, or Digital Advertising and fluent in French? Join our team and help clients maximize the success of their advertising campaigns!Location: SpainWork Model: Work From Office (WFO)Experience: 3+ YearsJoining: Immediate Joiners ONLYLanguage: Professional French proficiencyRole OverviewThe Ad Success Representative role combines Account Management, Customer Success, and Ad Operations within the digital advertising space.You will act as the primary point of contact between client partners and internal Ad Operations teams, ensuring campaigns are executed successfully while delivering an excellent client experience.Key ResponsibilitiesManage a portfolio of client accounts and build strong relationships through regular business reviews and strategic recommendations.Coordinate with Ad Operations to ensure campaigns are launched, monitored, and optimized efficiently.Analyze campaign performance data, identify trends, and provide actionable insights to improve results.Support Direct IO, Programmatic,



and Self-Serve advertising campaigns while ensuring operational excellence.Collaborate with Product, Marketing, and Engineering teams to improve processes and enhance customer experience.Help develop standardized workflows and contribute to knowledge-sharing initiatives.Requirements3+ years of experience in Customer Success, Account Management, Ad Operations, or a similar client-facing roleExperience with Salesforce, Excel/Google Sheets, Slack, and customer support toolsStrong analytical, communication, and problem-solving skillsExperience in Digital Advertising / AdTech is highly preferredProfessional proficiency in French is mandatoryMust be available to join immediatelySuccess in This RoleSuccess will be measured by:
- Quality and accuracy of campaign execution
- Client satisfaction (CSAT)
- Timely issue resolution and operational efficiency
- Ability to manage multiple client accounts while delivering strategic value

📌 Customer Success, Account Management, Ad Operations, (Madrid)
🏢 Triumphs of Talent
📍 Madrid