About the Role

We are looking for a hands-on operations professional to manage and optimize our spare parts warehouse operations in Spain. This role serves as the operational hub connecting global branches, after-sales teams, and logistics partners — ensuring parts availability, order accuracy, and supply chain efficiency across the region.

Key Responsibilities

- Operations Planning & Core Operations
- Drive monthly and annual overseas spare parts operation plans; decompose business targets into actionable milestones and track full-cycle execution.
- Deliver and report on core operations including inventory turnover, parts availability rate, order fulfillment rate, and on-time delivery performance.
- Order Management & Warehouse Operations
- Own end-to-end spare parts order processing: order verification, inventory allocation, picking/packing coordination, and delivery tracking.
- Standardize warehouse workflows (receiving, put-away, picking, packing, shipping) to ensure accurate, on-time, and complete order delivery with full closed-loop process management.
- Oversee daily warehouse operations, maintain inventory accuracy through cycle counts and reconciliation, and ensure compliance with safety and quality standards.
- Stakeholder Coordination & Issue Resolution
- Act as the primary operational contact for global overseas branches, ensuring timely response to orders, inquiries, and escalations.
- Partner closely with overseas after-sales teams to identify operational bottlenecks in ordering, inventory allocation, and logistics.
- Resolve order exceptions, operational disruptions, and service complaints; implement standardized corrective actions to continuously elevate global after-sales service quality.
- Data-Driven Inventory Optimization
- Leverage multi-dimensional data (warehouse inventory levels,



installed machine base, parts failure rates, historical order trends, seasonality) to optimize demand forecasting and replenishment strategies.
- Continuously refine inventory structure, reduce stock backlog and obsolescence, and improve overall inventory efficiency and cost performance.
- Supply Chain Collaboration
- Collaborate with overseas manufacturing sites and third-party logistics (3PL) providers to monitor production schedules, shipment status, and inbound timelines.
- Optimize cross-border supply chain coordination to ensure stability, efficiency, and cost-effectiveness in spare parts distribution.

Requirements & Qualifications
1. Bachelor’s degree in Supply Chain, Logistics, International Trade, Business Administration or related fields.
2. At least 4 years of professional experience in spare parts operation, global warehouse management, cross-border order operations or after-sales supply chain.
3. Solid understanding of cross-border spare parts end-to-end supply chain and warehouse operation mechanisms.
4. Have data analysis and forecasting capabilities to support inventory optimization.
5. Proficient in advanced Excel and ERP systems (SAP/Oracle).
6. Familiar with Order-to-Cash (O2C) processes and financial risk control.
7. Fluent in written and spoken English for independent global business communication and alignment.
8. Cross-functional and cross-department collaboration skills to align internal teams, overseas factories and external vendors.

What We Offer

- Opportunity to shape and optimize overseas spare parts operations in a growing global business.
- Dynamic, multicultural working environment with exposure to general stakeholders.
- Competitive compensation and benefits package.
- Career development opportunities within a multinational organization

📌 Sr. Spare Parts Operations Specialist (Madrid)
🏢 Midea
📍 Madrid