Experteer Overview
In this role you will own the revenue-side processes across the division, partnering with sales, marketing and centers of excellence to design a unified sales process. You will drive consistency across geographies, grounding improvements in data and ensuring adoption in the field. You will influence stakeholders and translate process changes into actionable requirements for technology teams, delivering measurable lift in conversion, pipeline hygiene and forecast quality. This is a hands-on, cross-functional role with clear ownership and impact on revenue operations.

Compensaciones / Ventajas
• Design and own the sales process architecture across the division, aligning with Revenue Operations and sales teams.
• Co-own lead management and qualification end-to-end with Marketing Operations, including scoring, routing and SLAs.
• Define leakage categories and follow-up for disqualified, recycled and closed-lost opportunities.
• Improve pipeline, opportunities and forecast hygiene with a shared definition of qualified opportunities.
• Drive field adoption of the sales methodology and ensure data completeness evidencing it.
• Translate process design into documented business requirements with acceptance criteria for technology partners.




• Analyze funnel and pipeline data, build business cases for change and measure outcomes.
• Establish baselines for lead-to-opportunity conversion, stage drop-off, cycle time and field completeness.
• Partner with sales leaders and deal desks to land changes across different business contexts.
• Balance proactive process improvement with responsive field support.

Responsabilidades
• Sales Process Design experience across multiple teams, businesses or regions.
• Lead Management and Qualification ownership including scoring, routing, SLAs and recycling.
• Pipeline and Forecast discipline with stage gates, exit criteria and hygiene.
• Business Analysis capability to write clear requirements for a technical delivery function.
• Data-Driven Reasoning to interrogate funnel data and build business cases.
• Change Management and Adoption track record to embed processes in the field.
• Stakeholder Influence, comfortable with senior sales stakeholders and cross-function collaboration.
• Systems Literacy: Salesforce and CPQ, Marketo and Power BI from the business side.

Requisitos principales
•

📌 Sales Operations Manager (Madrid)
🏢 Wolters Kluwer
📍 Madrid