About Fonio
We grew from $1M to $10M ARR in under 12 months and now serve 10,000+ customers.
Fonio is Europe’s market leader for AI phone agents for SMBs. Now we’re expanding globally and into new products.

We move fast, take ownership, give direct feedback, and avoid politics and unnecessary meetings.

Join one of
Europe’s fastest-growing companies
.

Your Role

As a
Forward Deployment Engineer
for our Spanish and Italian markets, you work directly at the intersection of product and customer setups. You capture requirements, translate them into robust implementations, and take fonio live at customers – including integrations, automations, and ongoing optimization.

You work closely with Product/Engineering and Go-to-Market, making sure deployments are fast, stable, and repeatable across both the Spanish and Italian markets. This is a
Barcelona-based
role, ideally suited to someone who can operate natively in both Spanish and Italian.

What you'll do
- Capture customer requirements and translate them into concrete implementation plans




- Build and roll out fonio setups in production: workflows, logic, prompts, guardrails
- Implement integrations with third-party systems (APIs, webhooks, CRM, calendar, ticketing, etc.)
- Develop smaller features and glue code to cleanly map customer cases
- Debug under production conditions: calls, flows, edge cases, fast fixes
- Build reusable templates and deployment playbooks to make setups scalable
- Deliver product feedback: bring pain points and feature gaps to the team, prioritized and concrete

Who we're looking for
- Solid coding skills: you can implement independently, not just configure
- Strong understanding of AI systems and LLMs (prompting, tool-use, RAG, failure modes)
- Workflow thinking: translate complex processes into robust, testable flows
- Experience with APIs, webhooks, auth, and common integration patterns
- Cloud fundamentals: deployments, observability, debugging in production
- Highly pragmatic working styl

📌 Forward Deployment Engineer (Barcelona)
🏢 fonio.ai
📍 Barcelona