Senior Client Advisor (Madrid)

Senior Client Advisor (Madrid)

21 ago
|
Moncler
|
Madrid

21 ago

Moncler

Madrid

Overview
Moncler Group is specialized in luxury clothing and accessories. We are a Group characterized by experientiality, inclusiveness, sense of belonging to a community and contamination of different meanings and worlds.

Our goal is that Moncler’s social channels not only communicate our identity or our products, but that they move to meet the interests, tastes and emotions of our community and beyond.

We are looking for a
full-time Senior Client Advisor
to complete the team of our Boutique in
Calle Serrano, Madrid.
The Senior Client Advisor, with impeccable presentation and natural elegance will guide each single client across the brand’s values and heritage, gaining a strong understanding of the client and their needs and building a profitable, long-lasting relationship.

The Senior Client Advisor is responsible for reaching individual results while being an example, a point of reference and a guide for reaching team targets as well.

Your Impact
- Ensures a unique client experience, creating a long lasting relationship, taking care of all phases of the selling ceremony,



after sales and clienteling activities, providing a warm and welcoming environment;
- Shows passion, brand commitment and embodies the brand values and vision;
- Achieves and cultivates a strong client base to ensure an active and expanding business;
- Promotes awareness of Store’s target and KPIs goals;
- Implements and maintains Company’s Visual standards in store, collaborating with Visual Merchandising team, ensuring replenishment and stock management;
- Works with the team effectively and enthusiastically, conveying energy and motivation, being a reliable partner.

Qualifications
- Strong previous experience in sales roles in structured Fashion Luxury/Retail Companies;
- Proficiency with technological tools and applications;
- Passionate about Retail, Client oriented and with commercial mindset;
- Excellent understanding of the luxury sector and product sensitivity;
- Strong interpersona

📌 Senior Client Advisor (Madrid)
🏢 Moncler
📍 Madrid

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