Overview

Fifty5Blue is transforming integral Audience Operations, replacing fragmented processes, local workarounds and legacy applications with a standardised, digital-first and AI-enabled operating model.

We are seeking a transformation leader to shape the future operating model, drive adoption of new capabilities and make the panelist journey a core design principle across all panel-related solutions.

Key Responsibilities

· Define and deliver the transformation roadmap across processes, products and enabling tools

· Own Audience Operations product and process priorities, aligned to business objectives

· Champion the panelist experience, using behavioural science and user research to redesign poor journeys and reduce friction across recruitment, onboarding, engagement and retention

· Lead transition from legacy applications and local workarounds to scalable enterprise platforms, user-facing tools and AI capabilities

· Partner with regional leaders to balance global standardisation with genuine local needs

· Lead Product Owners and Process Excellence specialists,



working closely with COO, CTO and senior operations leaders

Experience & Leadership

· Experience leading operational transformation across processes, systems and ways of working

· Experience managing multidisciplinary teams across product ownership, operational design and process improvement

· Proven ability to influence senior stakeholders, drive decisions and operate across multinational environments

Product, Process, Technology & User Experience

· Ability to understand complex workflows, panelist journeys and operational environments, including field-based applications and CRM-driven workflows

· Experience translating behavioural insights, user pain points and operational processes into product requirements and functional solutions

· Strong product ownership capability, including roadmap development, prioritisation and functional decision-making

· Ability to embed the panelist perspectiv

📌 Audience Solutions Leader (Barcelona)
🏢 Ibope
📍 Barcelona