rindus is expanding its IT support leadership in a distributed setup with a focus on incident and request management, knowledge base, and KPI-driven improvements. You will mentor a team of dispatchers and process specialists while promoting a customer-first culture.
The role requires solid ITIL understanding, experience with Jira Service Management, Confluence, or ServiceNow, and English & German language skills. A versátil model (office, hybrid, or remote) is offered across Europe.
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📌 Bilingual IT Support Team Lead (EN/DE) - Remote & Hybrid (Lugo)
🏢 Rindus
📍 Lugo