Lead Business Analyst - Sales Operations

- Full-time

Applus IDIADA is a young and dynamic organization that values participation, collaboration and long-term relationships. We continuously generate professional development opportunities and growth alternatives for motivated and engaged professionals.

Es posible que un gran número de candidatos se presenten a este puesto, así que asegúrese de enviar su CV y su solicitud lo antes posible.

Position Overview

We are seeking an experienced Business Analyst to lead Salesforce implementation, optimization, and management at Applus+ IDIADA from a business perspective. This strategic role bridges business needs and technology solutions, transforming sales processes through effective system implementation and data-driven insights.

Key Responsibilities

- Manage and mentor a team of 2 Salesforce professionals
- Coordinate activities, assign tasks, and monitor performance
- Foster a collaborative environment focused on continuous improvement

Salesforce Implementation & Business Analysis

- Lead end-to-end Salesforce implementation projects and enhancements
- Analyze and translate user needs, management requirements, and company objectives into effective Salesforce solutions
- Maximize platform capabilities while minimizing unnecessary customization
- Ensure best practices in configuration and business process design
- Act as primary liaison between business stakeholders and technical teams
- Identify opportunities to streamline sales workflows through technology
- Integrate data from Salesforce, SAP, and other tools to provide holistic business insights
- Define, track, and analyze Key Performance Indicators (KPIs)



for sales operations
- Extract actionable insights and communicate findings to management
- Coordinate development of dashboards and visualization tools

Data Management & Systems Integration

- Oversee database management, data mining, and data cleansing activities
- Manage data flow between Salesforce, SAP, and other enterprise systems
- Conduct regular data quality assurance activities
- Establish data governance standards

Training & Enablement

- Develop training materials in the learning management system
- Lead training sessions with Salesforce team support
- Communicate effectively with stakeholders at all organizational levels
- Gather user feedback and translate it into actionable improvements

Experience & Technical Skills

- 5-7 years in business analysis with CRM focus and proven Salesforce implementation leadership
- Deep knowledge of Salesforce platform, SAP integration, and enterprise BI tools
- Expertise in sales process reporting, data analysis, and business intelligence
- Experience with data mining, visualization, system integrations, and APIs
- Proven track record managing teams and translating business needs into technical solutions

Leadership & Soft Skills

- Strong analytical, problem-solving, and stakeholder management abilities
- Experience leading teams and cross-functional projects
- Ability to define and track KPIs for complex sales processes
- Proactive, solution-oriented mindset with strong organizational skills

Applus IDIADA is committed to equality, diversity and inclusion . We don’t put limits on you, so don’t put limits on yourself either. xqbhyrx There is a place for everyone.

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📌 Lead Business Analyst - Sales Operations (Santa Oliva)
🏢 Applus IDIADA
📍 Santa Oliva