Make Your Mark as a CRM Operations Specialist at Storio group:
About the role:
You will join our CRM operations team as one of four specialists reporting to the Operations Lead. Together, the team drives repeat visits and customer lifetime value for our millions of customers across Europe. You will work closely with the CRM Planning, CRM Tech, and local commercial teams.

How you embrace curiosity daily:
- Monitor and report on campaign performance to find new ways to grow revenue.
- Run campaign forecasting and update these forecasts regularly.
- Look for opportunities to personalize campaigns and grow our mailable customer base.
- Work with the CRM Tech team daily to make our operational processes better.
- Try new ideas by executing test and learn strategies with the planning team.

How you make your mark:
- Deliver accurate campaign forecasts that guide our commercial decisions.
- Improve team efficiency by contributing to projects that optimize how we work.
- Protect and expand our mailable customer base through smart data choices.




- Share insights from performance reports to help the team make better strategic adjustments.
- Help the business grow by testing new creative requirements and marketing trends.

What you bring to the team:
- Experience working in CRM within an e-commerce environment.- Analytical skills and a natural comfort working with customer data.
- Proven ability to generate performance reports and handle forecasting.
- Excellent written and verbal communication skills in English.
- A proactive mindset with strong organizational skills and a desire to collaborate.

What sets you apart:
- A Bachelor’s degree in Marketing or a similar field.
- An interest in technical projects and process optimization.About us

At Storio Group, we help people hold onto life's moments. We make personalised photo products that turn fleeting memories into things you can keep, share, and re-live.

Every person at Storio Group helps create our products and shape our c

📌 CRM Operations Specialist (Barcelona)
🏢 Storio group
📍 Barcelona