Hi We're Mercuryo, and we’re on a mission to redefine finance by blending the best of traditional banking with the power of decentralized finance (DeFi). We believe everyone deserves seamless access to Web3 and traditional financial services, so we're building the platform that makes it real: one that simplifies crypto and integrates it into the broader financial ecosystem.

Since launching in 2018, we've grown into a recognized force in the industry, named one of Europe's Fastest-Growing Startups 2025 by Sifted and awarded Best Crypto On-Ramp & Payments Solution 2025 by Cryptonomist. We've partnered with leading brands including Visa, Mastercard, MetaMask, Trust Wallet, Ledger, and Jupiter, powering over 200 products and collaborating directly with major ecosystems like Solana, Consensys, and BNB Chain.
- Why Mercuryo?

Industry Impact
Join us in helping world-class Web3 projects onboard millions of new users into the next generation of finance.
- Innovative Environment
Collaborate with more than 300 talented professionals from diverse backgrounds — including banking, SaaS,



and Web3 — all united in delivering outstanding user experiences.
- Growth and Learning
Our expanding network of 200+ B2B partnerships and a user base of over 7 million means there’s always room to grow your skills, tackle new challenges, and push boundaries.
- Adaptable Culture
We’re remote-first, celebrating diversity across 30 countries. At Mercuryo, you’ll be empowered to take ownership of your work, spark creativity, and shape how we move forward together.

Our Customer Operations team is the voice of our customers, acting as their first point of contact for any query or issue. We pride ourselves on being proactive and friendly, treating every interaction with genuine care. As a growing startup, our team and processes are evolving, and you’ll have a direct hand in shaping our team’s culture, policies, and future.

Our team operates 24/7. As such, this role is a permanent night shift position

📌 Customer Operations Associate (Valencia)
🏢 Mercuryo
📍 Valencia