- Monitor KPIs, maintain trackers and prepare reports.
- Identify abnormal data and support follow-up actions.
2. Data & Operations Support
- Collect and organize operational data.
- Support basic data analysis and maintain databases.
3. Work Order & Quality Management
- Review work-order data and support process compliance.
- Follow up on abnormal cases and monthly audits.
4. Spare Parts Operations
- Monitor inventory and spare parts availability.
- Support KPI reporting and issue follow-up.
5. Daily Service Support
- Check service information and support content updates.
- Assist with cost/invoice checking and daily operational tasks.
Requirements
- Able to sign an internship agreement (convenio) with a university.
- Native or professional proficiency in Chinese (Mandarin) and fluent in Spanish for daily operational communication; English is a plus.
- Strong data sensitivity and attention to detail.
- Comfortable working with Excel and basic data analysis (e.g., Pivot Tables, VLOOKUP).
- Able to identify abnormal data and translate findings into clear actions or follow-ups.
- Strong organizational and follow-up skills, with the ability to manage multiple tasks independently.
- Good communication skills and ability to work with internal teams and external service partners.