Department: Education
Employment Type: Permanent - Full Time
Location: All Stores, South West & Travel Retail
Description
The spa business partner role will be key in supporting our valued spa partners — both in the
luxury and core segments — to deliver against commercial targets, elevate the guest
experience, and bring the ELEMIS brand to life across the region.
You will act as the primary contact for their designated region, responsible for coaching and
supporting spa accounts to achieve your sales and treatment KPIs, ensuring flawless brand
execution and sell through, and identifying growth opportunities through strategic
partnership.
Your role is pivotal in securing luxury spa partnerships and driving new business opportunities
to expand our spa footprint.
What Will You Do?
Commercial & Business Development: Achieve and exceed sales targets, profitability
goals, and KPIs. Lead monthly business reviews with accounts, using data to drive
performance improvements.
Provide a commercially focused business, marketing, training, and activation plan for
account portfolio, to drive retail and treatment sales.
Client Relationship Management: Serve as the primary point of contact for spa partners,
ensuring consistent, high-level support. Build trusted relationships with spa directors,
owners, and therapists to foster long-term loyalty.
Conducting regular onsite visits to monitor standards, performance, and engagement.
Act as a brand ambassador, representing the company at industry events and client
meetings.
Operational Leadership: Audit spa locations to ensure compliance with brand protocols,
treatment delivery, and retail standards.
Oversee promotional and marketing activity execution, ensuring ROI alignment and brand
consistency.
Train and mentor spa partner teams on sales techniques, refresh treatment knowledge,
and customer experience excellence
Inspire spa and salon partners by instilling brand and product knowledge initiatives
through
📌 Spa Business Partner (Málaga)
🏢 ELEMIS
📍 Málaga