About Luxehouze
Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.

We are looking for a POSITION, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.”
What Will Be Challenging
Please read this carefully - it’s here to help you self-select.
Expectations are high and visible
Problems may be ambiguous and fast-moving
Priorities can change as the business scales
Feedback is direct and frequent
Performance is measured by results, not intentions
If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit.
Responsibilities:
A. IT Helpdesk, Infrastructure & Asset Management (Primary)
Prepare, configure, deploy, and maintain laptops, monitors, mobile devices, printers, and other IT equipment.




Perform user account setup and coordinate system and application access with relevant stakeholders.
Provide first-level IT support for hardware, software, printers, internet connectivity, Wi-Fi, meeting room equipment, and other end-user technical issues.
Troubleshoot and resolve day-to-day IT issues, escalating to external vendors when necessary.
Coordinate repairs, warranty claims, preventive maintenance, and servicing for company devices and IT infrastructure.
Monitor and coordinate office network infrastructure, including internet connectivity, routers, switches, access points, and ISP performance.
Coordinate the maintenance and troubleshooting of CCTV, access control, fingerprint systems, and other office security devices.
Maintain accurate IT asset inventory, lifecycle records, software licenses, and warranty information.
Assign asset barcodes and ensure proper documentation of asset handovers, returns, transfers, and disposa

📌 General Affairs (Denia)
🏢 Luxehouze
📍 Denia