Job Description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work As an
Maintenance Agent,
, you’re not just maintaining the hotel’s physical safety and functionality – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities
Here's what you'll do during a typical day:
- Maintain hotel facilities: Ensure physical functionality and safety of the property, including guest rooms, public spaces, and heart-of-house areas
- Respond to service requests: Quickly handle guest calls and team member work orders
- Perform a variety of maintenance tasks: Conduct repairs and maintenance across various areas, including carpentry, plumbing, electrical, HVAC, and masonry
- Conduct preventive maintenance inspections: Regularly inspect facilities and equipment to identify and address preventive maintenance needs
- Document maintenance activities:



Record completed inspections and repairs and flag any issues requiring further attention

Qualifications
What It Takes to Make the Stay
A certificate in a specialized field such as Electrical, Mechanical, Refrigeration, Carpentry, or Plumbing, required
- Current working knowledge of general maintenance and engineering work
- Experience in the Maintenance Department of a large hotel, hospital, ship, and/or restaurant complex or similar
- Strong work ethic
- A passion for delivering great customer service
- Ability to work without close supervision and within established timeframes

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of
Hospitality
. Acting with
Integrity
and always doing the right thing. Inspiring others through
Leadership
. A belief that
Teamwork
drives the best outcomes. A sense of
Ownership
and accountabil

📌 Maintenance Agent (Madrid)
🏢 Hilton
📍 Madrid