Job Title
Customer Service Sales Representative (Swedish - speaking) - Hybrid HS03

Job Description
CSSR Sweden

Experience The Power Of a Game-changing Career
Want to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a
Customer Service Sales Representative in Barcelona (Hybrid),
you will be part of our team of game-changers who are powering the brands of the future in tech.

Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What You Will Do In This Role
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.





As a
Customer Service Sales Representative
on our team, you will:
- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests
- Fast and effective reply to inbound queries
- Make outbound calls when necessary to solve issues with customers and different internal business units
- Create quote and follow up with cross selling / up selling and a proactive and service attitude
- Ensuring personal knowledge of the Store portfolio and Post sales process´s are maintained
- Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach.

Your Qualifications
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing

📌 Customer Service Sales Representative (Barcelona)
🏢 Concentrix
📍 Barcelona