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We are looking for the very Top Talent…and we would be delighted if you were to join our team
More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.
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What we look for?
We are looking for
Application Operations Support
, to contribute in a project with one of our general customer in wealth management.
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Work Location: Work model in hybrid in Madrid (3 days at the office, 2 WFH),
Feel free to apply if you are also open to relocation
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Main tasks and accountabilities will be:
- Ensuring the operation of core banking applications in respect to application management (2nd level support)
- Processing of incident tickets generated by monitoring systems and the local service desk within SLAs
- Performing coordination / communication tasks between incident managers, applications service owners,
3rd-level support and other IT / Business stakeholders
- Takeover of periodical on-call duty (weekly 7x24)
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What do we expect from you?
- Professional experience in application support
- Good Unix know-how (shell scripting is an advantage)
- Knowledge of Windows OS at server level
- Knowledge of Java application server / database / AWA is an advantage
- Good written and spoken English, German an advantage
Nice to have
- ITIL Foundation certification
- Ideally, experience in banking with a knowledge of financial products
- Process-oriented and analytical approach
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What can we offer?
✈️ 23 days of Annual Leave plus the 24th and 31st of December as discretionary days
❤️ Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances).
? Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan…)
? Free access to several trai
📌 Java/SQL Application Support (Madrid)
🏢 UST España & Latam
📍 Madrid
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