Dé el siguiente paso en su carrera profesional ahora: desplácese hacia abajo para leer la descripción completa del puesto y envíe su solicitud.
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
Role Summary
Dealer Sales Development Consultant (Training Consultant): this role is critical for shifting dealer sales teams from transactional sellers to trusted advisors by building customer-back selling skills, equipping dealer teams to position solutions, not just products; strengthening value-selling and services adoption and enhancing key account management through relationship-driven consultation.
This position will reside in the EAME Distribution Services Division’s COE-Marketing & Sales Operations team in support of Dealer of the Future efforts to drive consistent, differentiated customer experiences and build dealer sales force capabilities aligned to segment growth priorities. It will collaborate closely with the Commercial Learning team within General Commercial Talent Development.
This role is responsible for the deployment and implementation of Dealer Sales & Leadership Development Processes to improve dealer salesforce commercial skills, dealer leaders’ skills and the dealers’ L&D; organizations and learning effectiveness.
What Will You Do:
-
- Be primary point of contact in their region for dealers, District Industry and DSD teams for Sales & Leadership training
- Promote commercial training modules, courses and programs to dealers and regional & district teams; ensuring that courses and materials are relevant to dealers' needs and processes. Will engage primarily with dealer sales management, L&D; and/or HR managers.
- Manage intake of dealer/district training requests for defined territory.
- Be knowledgeable of all Industry teams’ product training strategies, resources & contacts.
- Gather regional dealer feedback and provide these insights to the Global Commercial Learning team to identify needs, gaps and im