_Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate._

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria

As a Digital Trust and Safety Specialist withSpanish and English, you will:
- Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
- Take prompt and appropriate action on information that violates guidelines or poses risks
- Stay updated on internal policies to ensure accurate implementation
- Identify and analyze patterns to proactively address potential risks

We’re looking for someone with:
- High attention to detail
- Comfortable processing sensitive information
- Strong ability to defend decisions and provide context with logical reasoning
- Ability to identify patterns in behavior to enhance decision-making




- Strong organizational and time management skills to deal with shifting priorities and high volumes of work
- Experience investigating fraud, spam, or other types of inappropriate information is an asset

Required Qualifications:
- Fluent in Spanish:
- B2 or higher Englishlanguage skill

In return, we will give you:
- Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs:
- 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home:
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses

With the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower office in Sofia - such as top location in the city center, personal gym, relax and gaming areas, and the po

📌 Back Office Representative with Spanish and English (España)
🏢 TELUS Digital
📍 España