We are Pramac, a Generac Company, leading the evolution to more resilient, efficient, and sustainable energy solutions.Established in 1966, we have always evolved, expanding our product portfolio and becoming the global benchmark for the production of generators and warehouse material handling equipment. Our diverse business lines ensure the company is a leading player in a wide variety of global markets.We are Pramac, a Generac Company, leading the evolution to more resilient, efficient, and sustainable energy solutions.Established in 1966, we have always evolved, expanding our product portfolio and becoming the integral benchmark for the production of generators and warehouse material handling equipment. Our diverse business lines ensure the company is a leading player in a wide variety of global markets.We are looking for a Service Supervisor who will be responsible for assisting internal and external customers, providing technical training, troubleshooting, issue resolution, repair,



and sales support.Essential Duties and ResponsibilitiesSupervise and coordinate daily service activities, ensuring effective planning, execution, and completion of field service operations.Lead, guide, and support service engineers and technicians to ensure proper troubleshooting, repair, commissioning, and maintenance activities are carried out according to company standards.Provide technical support to customers, dealers, and internal teams for troubleshooting, diagnostics, and resolution of complex technical issues.Conduct site visits to support critical breakdowns, warranty cases, commissioning activities, and customer escalations.Ensure service activities are performed safely, efficiently, and in compliance with company procedures, quality standards, and safety requirements.Develop strong relationships with customers, dealers, and service partners by providing professional technical support and maintaining excellent communication.Coordinate and deliver technical training programs

📌 Service Supervisor (O Pedrouzo)
🏢 PR Middle East WLL
📍 O Pedrouzo