Want to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a B2B Customer Support Advisor you will be part of our team of game-changers who are powering the brands of the future.
Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
What you will do in this role
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
As a B2B Customer Support Advisor on our team, you will:
- Respond appropriately tocustomers’requests andprovideall the necessary advice guaranteeing satisfaction and ensuring contractual SLA is maintained
- Escalate potential service issues
- To follow all the processes and procedures of the project
- Provide cover for other Agents in their absence, either within the same team or across teams
- Liaise with Supervisors/ Mentors on specific projectswhererequested
- To understand andcomply withadministrative duties including holiday,sicknessand overtime forms ina timelyandaccuratemanner
- To attend regular Team Meetings
- To work onadditionaltasks required by Supervisor or Mentor connected to keeping up the service performance,qualityand customer satisfaction
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you:
- Are native in Fren
📌 B Customer Support Advisor (Bellprat)
🏢 Concentrix
📍 Bellprat
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Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.