Job Description
Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support.
This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service.
We are looking for an extremely proactive person with a keen interest in technology, who is able to make suggestions for improvements and offer an opinion on new products or services.
In addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both team members and business users, and a adaptable and committed approach to work.
Job Responsibilities
Face to Face IT support of users;
Hardware installation, movement and de-installation;
Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.);
System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment;




Small project management related with new hardware or software installation;
Software, patches and updates installation using MS SCCM;
Job Requirements
2-3 years of experience in a technical ICT environment, preferably in a Manufactory based organization;
General End User technology knowledge;
End User Workspace platforms (discovery, asset management, client management);
End User Microsoft platforms (Active Directory, Office, SCCM);
ITSM Tool Set (Ticket Management Software) preferred;
A strong enthusiasm for artificial intelligence is very nice to have, with a desire to explore and utilize our internal SAI Library tool in excelling in your role.
Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity: Technical writing skills;
Excellent English and local language, Written and Spoken.
What's next:
It's best to apply today, because job

📌 Deskside Technician (Buenavista)
🏢 Stefanini Emea
📍 Buenavista