Responsibilities:

Asegúrese de enviar su solicitud rápidamente para maximizar sus posibilidades de ser considerado para una entrevista. Lea la descripción completa del puesto a continuación.

-

- Act as the technical interface for the company’s energy storage products, providing professional technical support to distributors, installers, and service partners throughout project delivery and after-sales processes

- Responsible for onsite installation guidance, commissioning, testing, and troubleshooting of energy storage systems, with the ability to quickly identify and resolve system issues

- Support technical analysis for residential and C&I; ESS projects, including communication, EMS, inverter, and battery system related issues

- Handle customer complaints and technical escalation cases, coordinate internal resources, and drive issue resolution to improve customer satisfaction

- Maintain close communication with R&D; and product teams, provide feedback on onsite issues and product improvement suggestions, and support continuous product optimization

- Collect and organize onsite operational data, service reports, and technical documentation to ensure accurate and complete service records





- Provide technical training to distributors, installers, and service partners, covering product installation, commissioning, maintenance, and troubleshooting

Qualifications

-

- Bachelor’s degree or above in Electrical Engineering, Automation, Renewable Energy, or related field

- Experience in energy storage, photovoltaic, inverter, battery systems, or related electrical industries is preferre

- Solid electrical and system knowledge with the ability to independently analyze onsite issues and perform troubleshootin

- Hands-on experience in onsite xqbhyrx installation, commissioning, or technical servic

- Familiarity with communication protocols such as Modbus, CAN, and TCP/IP is preferre

- Strong communication and coordination skills, with the ability to collaborate efficiently with customers, installers, and internal team

- Customer-oriented, proactive, and capable of working independently and driving problem resolution

- Fluent in both Spanish and English as working language

- Willingness to travel within Europe when requireDriving licence: Class B

#J-18808-Ljbffr

📌 Technical Service Engineer (Barcelona)
🏢 AlphaESS Iberia
📍 Barcelona