Experteer Overview
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In this role, you own end-to-end renewal motions to protect and grow Autodesk’s DACH customer base. You work closely with cross-functional teams to streamline renewal workflows and drive seat expansions, while ensuring customer satisfaction and churn prevention. The position blends procurement collaboration, data-driven renewal management, and proactive stakeholder engagement to sustain retention and upsell opportunities. You will influence renewal practices and contribute to broader customer-success outcomes.
Compensaciones / Beneficios
• Own and streamline renewal workflows to minimize manual effort and ensure timely renewals
• Close renewals accurately and efficiently to protect the customer base
• Drive seat expansions by selling additional seats at renewal using playbooks and cross-functional strategies
• Monitor auto-renewal status and intervene to prevent churn
• Collaborate with procurement teams to ensure smooth renewal execution
• Share product and packaging insights based on customer interactions
Responsabilidades
• Fluent German and English required
• Experience with renewals, cross-functional collaboration, and stakeholder management
• Proficiency with CRM and renewal tracking systems for workflow automation xqbhyrx and data analysis
• Ability to manage high-volume renewal cycles and meet timelines
• Strong communication and negotiation capabilities
• Experience in driving customer retention and upsell through proactive engagement
Requisitos principales
• Salary transparency
• Base salary with bonuses or commissions
• Stock grants
• Comprehensive benefits package
• Adaptable work options
• Belonging culture
📌 Account Based Renewals Rep, DACH (Barcelona)
🏢 Autodesk
📍 Barcelona
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