Operations Assistant - Lofttown Residence (Barcelona)

Join us in providing a great first living experience to over 22,000 students

Xior is the largest owner & operator of student accommodation in continental Europe. Our mission is to deliver a great first living experience to as many students as possible. We offer a second home to more than 22,000 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, connect, study and relax.

We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence.The right people are essential in this.

Would you like to contribute to this as Operations Assistantin Barcelona?

We are looking for a dynamic, versatileOperations Assistant, who is eager to join a student residence with 140 rooms in Barcelona. You will be working inan educational environment, with an exclusive package of services and accommodation in an exceptional location.

- You take care of the customer service; you help students at the counter, by mail, and over the phone
- You manage reservations and therefore thecheck-in and check-out process. You provide our students with the necessary keys,cards and information
- You accompanyvisitors and future clients during open days, atour of the facilities,



etc.
- You supportthe administration office
- You monitorthebuilding and take care of coordination between the different departments (cleaning, catering,maintenance &gardening;)
- You apply the neccesaryprotocols in emergencies
- Thisrolerequires you to work in shifts, with arotating schedule of 40-hours a week, planned within Monday to Sunday from 7am to 11pmwith correspondingweekly breaks and holidays.

Your profile:

- Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas …) will be positively valued
- You speak Spanish, as well as English
- You know how to work with MS Office
- You have some interest and knowledge of costumer service,social networks and new technologies

What we offer:

- The opportunity to make an impact in a fast-growing, dynamic company that is theleader in the student accommodation sector in continental Europe
- You will help build the future by working with and for the student generation
- Opportunities for further development and (international) growth
- A pleasant workplace in Barcelona with a fun, dynamic team
- An attractive, competitive salary complemented by numerous additionalbenefits

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📌 Operations Assistant, Barcelona, Passeo de Gracia (Cataluña)
🏢 Xior Student Housing
📍 Cataluña