Job Title: IC – Senior Implementation Consultant for Payment Support Services
(PSS)

Department: Global Payroll

Reports To: Director Payment Support Services

Position Summary

ADP Celergo Organization is committed to providing World Class Service to
clients by hiring, developing and retaining qualified service professionals; by
treating each client contact as a service opportunity and by delivering
outstanding customer care to client associates.

The IC is responsible for the end to end delivery of ADP Celergo PSS
implementation projects. He/She acts as client point of contact working closely
with the Implementation Project Manager for PSS, global partners and In-Country
Partners to analyze and implement client’s country payments on the ADP Celergo
platform in accordance with legislation. The role requires excellent knowledge
and experience with technical implementations in ADP Celergo portal, in order to
support multi-country payments implementations.

Essential Duties and Responsibilities include the following. Other duties may be
assigned.





The IC is responsible for the technical set-up of the project in ADP Celergo
portal and for resolving client’s technical queries related to PSS.

In this respect, he/she must carry out the following actions:

* Configuration of regulatory settings in the global ADP platform (CGC);
* Develop, test and optimize the general solution according to the customer’s
specifications; make sure all the steps are followed in the system to allow
correct invoicing process
* Attend Implementation calls with clients, and support client with any
technical question related to PSS;
* Clearly explain country specific payment issues to clients with the help of
the payment partners;
* Train clients through online demonstrations using our payroll and payments
technology;
* Serve as a point of contact for client inquiries, invoicing, and fulfilment
regarding client-impacting issues throughout implementation;
* Relay pertinent payment information to o

📌 Senior Implementation Consultant PSS (Barcelona)
🏢 Adp
📍 Barcelona