Glovo is seeking a Quality Coordinator to harmonize and elevate operational quality across its regional BPO operations. You will transform QA into a data-driven engine, predicting defects before customer impact, and drive continuous improvement across hubs.
Responsibilities include leading end-to-end quality strategy, performing root-cause analyses, and establishing scalable QA processes that align with regional strategy. Strong SQL, analytics, and bilingual English/Spanish skills are essential.
📌 Senior Quality Architect (Barcelona)
🏢 Deliveryhero
📍 Barcelona
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