German Customer Support Specialist – Banking Sector

Valencia, Spain | International Banking Project | Career Growth Opportunity

Join the Teleservices company and become part of an international customer support team working for a leading name in the banking sector.

If you are a native German speaker with excellent communication skills and a passion for helping customers via phone, chat, and email, this is your opportunity to build a long-term career in Valencia within a general financial environment.

Why This Opportunity Stands Out

- Prestigious international banking project

- Permanent contract after 3 months

- Competitive salary + annual bonus

- Structured onboarding & paid training

- Multicultural working environment

- Multichannel customer support role

- High quality of life in Valencia

Position Details

Role: German Customer Support Specialist – Banking Sector

Location: Valencia

Start Date: 18 May 2026

Contract Structure

- Initial 3-month temporary contract

- Permanent contract based on performance

Salary Package – Valencia

- €20,800 gross/year
- €1,200 annual performance bonus

Your Responsibilities

You will be responsible for:
- Assisting customers via phone, chat, and email

- Managing banking inquiries and front desk support issues

- Delivering clear and professional solutions





- Ensuring high-quality customer experience

- Resolving incidents efficiently and accurately

- Supporting German-speaking banking clients

Training & Working Hours

Initial Training

Starts: 18/05/2026

First 5 weeks

- 09:00 – 15:00 initial schedule

- Gradual increase up to 35h/week

From Week 6 onwards
- 39h/week full-time schedule

Available Shifts (Valencia)

- Morning: 07:00 – 16:00

- Afternoon: 14:00 – 24:00

Night shifts are NOT available in Valencia

Candidate Profile

We are looking for professionals who:
- Are native German speakers (mandatory)

- Have Spanish level B2 or higher

- Are strong communicators

- Enjoy helping customers and solving problems

- Can work in a fast-paced environment

- Are available from 18/05/2026

- Have previous customer support experience (a plus)

Recruitment Process

- Record 2-minute video in German

- Handwritten 175-word German text during interview

- Final validation by German recruitment manager

Why Valencia?

Living in Valencia offers:
- Relaxed Mediterranean lifestyle

- Strong international community

- Great work-life balance

- Growing career opportunities in customer service

Apply Now

Start your international career in Valencia and join a high-impact banking support project.

Madrid

📌 German Customer Support Specialist – Banking Sector (Valencia)
🏢 CBT
📍 Valencia