Sharp Brains in Madrid is seeking a DSS L1 Desktop Support professional for an on-site role under a freelance B2B contract.
You will provide Level 1 support for hardware, software, and network issues, resolve Windows, Office tasks, and assist with VPN and AD basics. The role emphasizes independent, customer-focused service on-site, with SLA-driven incident handling and escalation to higher levels when needed.
📌 On-Site IT Support Engineer (Lugo)
🏢 Sharp Brains
📍 Lugo
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