20 ago
|
Nexthink
|
Madrid
Experteer Overview
In this role you design and run QA and compliance programs for Sales Operations, ensuring data accuracy, regulatory adherence, and process rigor. You’ll plan audits, analyze data, test controls, and drive cross-functional remediation with sales, legal, finance, and product teams. You’ll scale monitoring with dashboards and automation while supporting external audits. This position suits a detail-oriented, impact-driven professional who helps strengthen data governance and sales processes at scale.
Compensaciones / Incentivos
• Develop and maintain a risk-based audit program covering Sales Operations CRM usage, approvals, contracts, quoting and billing (CPQ), licensing and data integrity
• Execute periodic audits with sampling or full scope as needed, document findings and quantify business impact
• Monitor and report compliance metrics and control effectiveness to Sales Ops leadership and stakeholders; track remediation progress
• Perform root-cause analysis on recurring issues and partner with sales, legal, finance, and product teams to design, pilot and implement corrective actions and process improvements
• Validate accuracy of key sales data (ACV bookings, Renewals) and ensure adherence to data governance standards
• Maintain and enforce policies,
SOPs and documentation for sales processes; keep change log and version control
• Build and deliver training and enablement for sales and Sales Ops on controls, CRM best practices, contract/quote compliance and audit findings
• Leverage automation and analytics to scale monitoring (dashboards, alerts, automated checks)
• Support regulatory or external audit requests and maintain audit trail evidence
Responsabilidades
• 4+ years in sales operations, internal audit, compliance, finance operations, or related roles
• Proven experience auditing sales processes, CRM systems (Salesforce, HubSpot), or CPQ platforms
• Strong analytical skills; experience with SQL, Excel (advanced), and BI tools (Tableau, Power BI) preferred
• Demonstrated ability to drive cross-functional change and work with Sales, Finance, Legal and IT
• Excellent written and verbal communication; ability to present findings to executives and non-technical audiences
Requisitos principales
• Permanent contract
• Hybrid work model
• Private health insurance (Sanitas)
• Unlimited vacation
• Gym subscription subsidy
• Relocation package
📌 Sales Operations - Quality, Audit & Compliance Lead (Madrid)
🏢 Nexthink
📍 Madrid