Ingram Micro is seeking a Director, Business Systems – Service Platforms & AI Enablement to own the platform lifecycle for Zendesk, Gainsight, Formscape, and AI automation across customer, back-office and support operations.
You will define platform strategy, lead modernization, and partner with Support, Sales and Operations to deliver measurable KPI improvements while ensuring security, scalability, and governance of AI capabilities.
📌 Director, AI-Driven Service Platforms (Barcelona)
🏢 Ingram Micro
📍 Barcelona
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