Lognext is seeking an SLA Management professional to join a leading multinational tech company in Madrid. The role focuses on SLA creation, archiving, and ongoing liaison with clients regarding services, volumes, charges and invoicing.
You’ll maintain master files for I&P; services, prepare financial views for meetings, and support invoicing with clear client explanations. You will collaborate with Product Owners, Application Managers, and finance teams to ensure up-to-date service portfolios
📌 ServiceNow Service Catalog (Madrid)
🏢 Lognext
📍 Madrid
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